Support Information

We here at Hana Wireless will help you with any hardware problem you may have. We offer a 90 day warranty on workmanship and have a full replacement policy against any unit being DOA. We require a RMA request prior to you shipping back of any equipment. Please include the MAC address of the unit you are having the trouble with and a brief description of the problem you are having. Email RMA requests to RMA@hanawireless.com.

Many common configuration problems can be solved by using the MikroTik FAQ's and their message boards.
MikroTik
MikroTik Message Boards
Ubiquity Radios

Software Downloads
WinBox
The Dude (Network Monitoring)
Software Levels and their differences